Description based on the Specified Commercial Transactions Act

Seller Karen Co., Ltd.
Representative Torii Kana
location 5-2-6 Meiekiminami, Nakamura-ku, Nagoya, Aichi 450-0003, Japan
telephone number TEL: 052-332-6200
FAX: 052-332-6222
*Please refrain from making sales calls.
*Please be careful not to dial the wrong number.
Email info@tee-design.jp
Sales URL https://teeshop.tee-design.jp
Sales price The price will be as stated on the product page of each product.
The displayed price includes consumption tax.
Payment Method Credit card payment (VISA, Master Card, AMEX)
Bank transfer (prepaid)
Shipping and handling fees other than the product price Shipping is free. There is no separate shipping fee.
Delivery period

◆Normally, we will ship within 10 days after confirming payment. However, for products that require processing, it may take a little longer because we will start the production process after receiving your approval.

◆Downloadable products (digital content)
Once payment is confirmed, we will deliver the item without delay.
However, for products that require processing by our company, they will be handed over to you after processing.
Returns and Exchanges

We do not accept returns or exchanges due to customer convenience. If the product is incorrect or defective due to our mistake, please contact us within 7 days of receiving the product. We will accept returns and exchanges at our expense.

Due to the nature of digital content, we do not accept returns or exchanges. If there is a fatal problem with the product, please contact us.

As a general rule, we do not accept returns or exchanges for reasons of customer convenience, but in exceptional cases where we need to make an exception, the customer may be required to pay shipping costs.